Privacy Policy

Personal identification information
Tenant Screening Center, Inc. (TSCI) may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, and social security number. TSCI will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
TSCI may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

California Residence Notice
Under California law (Civil Code § 1786.10-1786.40), an “investigative consumer report” is a consumer report containing information on a consumer’s character, general reputation, personal characteristics or mode of living.   Under California law, TSCI compiles “investigative consumer reports” about individuals and provides them to owner landlords and real estate agents for residential and commercial tenant screening purposes, including whether to rent or lease residential or commercial property.

Personal Information Disclosure United States or Overseas
In connection with our preparation and processing of “investigative consumer reports” under California law, we are required to advise you whether personal information about you is transferred to authorized service providers and affiliates outside the United States and its territories. TSCI does not transfer personal information about you outside the United States and its territories.

Privacy Practices

TSCI investigative consumer reports are designed to comply with the requirements of the requirements of the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code §1786.10 et. seq.) and the federal Fair Credit Reporting Act (15 U.S.C. § 1681 et. seq.).   TSCI, for example, maintains policies and procedures designed to limit the purposes for, and circumstances under which, we furnish investigative consumer reports. TSCI maintains reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. TSCI provides individuals with the ability to request, upon proper identification, access to information we hold about them in our investigative consumer reporting files. TSCI conducts reinvestigations of the accuracy and completeness of information at the individual’s request. TSCI also has implemented administrative, technical and physical safeguards designed to protect the information that TSCI maintains in our investigative consumer reporting files

Web browser cookies
TSCI’s Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
TSCI may collect and use Users personal information for the following purposes:

  • To personalize user experience
  • We may use information in the aggregate to understand how our Users as a
    group use the services and resources provided on our Site.
  • To process payments
  • We may use the information Users provide about themselves when placing an
    order only to provide service to that order. We do not share this information with
    outside parties except to the extent necessary to provide the service.
  • To send periodic emails
  • TSCI may use the email address to respond to their inquiries, questions, and/or
    other requests.

How we protect your information
TSCI adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
TSCI does not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy
TSCI has the discretion to update this privacy policy at any time. TSCI encourages Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Tenant Screening Center, Inc.
Executive Offices
6570 Oakmont Drive, Suite 100 A
Santa Rosa, CA 95409

Phone: 1-800-523-2381
Fax: 1-800-799-8861